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100% Satisfaction Guarantee

PERFECT FIT & 100% SATISFACTION GUARANTEE

At Select Blinds Canada, we want to ensure that each and every one of our customers is completely satisfied, and we back this commitment with our 100% Satisfaction Guarantee. If you’re not completely satisfied with the quality of your window coverings, simply let us know within 30 days from the time you receive your order, and we’ll do everything possible to make it right. And if you aren’t fully satisfied, we’ll promptly refund you with a merchandise credit to be used on any other blinds of your choice.

Perfect Fit Guarantee
Perfect Fit Guarantee

All of our window coverings* are guaranteed to fit – no matter what.  We have made measuring easy for you with our step-by-step measuring instructions. We also have Professional Measuring & Installation services available. 

However, we understand that mistakes happen. If you made any errors with your measurements, we will help you re-measure and will remake your blinds for free.

How to Submit a Claim:
In order to submit your claim, simply contact our Customer Service team at (888) 685-1735 within 30 days of receiving your blinds. If replacement blinds are necessary, the same product in the same colour will be remade. In the unlikely event that there is a price difference between the old and new blinds due to the size change, we will only charge you the difference. As all blinds are custom made, this guarantee does not allow for cash refunds. This guarantee covers up to 6 blinds/shades per household**.

Shipping:
The original blinds must be returned to Select Blinds Canada before the new ones are shipped to the customer. Return shipping is the responsibility of the customer.

Free Samples
Colour Match Guarantee

Choosing the right colour is key to ensure your window blinds perfectly complement your room décor. That is why we always recommend ordering samples so that you can see the actual colour – samples are free and the best way to find the perfect colour and texture match.

If you are not happy with the colour of your blinds for whatever reason (provided that you had received samples of that colour), we will remake your blinds with your new colour selection for free. Note that some colours change the product’s price, so if your new colour selection increases the price, we will only charge you for the price difference.

In order to qualify for this guarantee, you must contact our Customer Service team at (888) 685-1735 within 30 days after you receive the blinds. This guarantee covers up to 6 blinds/shades per household**.

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Highest Rated window fashions company
Best Price Promise

When you shop at Select Blinds Canada, you’re guaranteed the lowest price whether you buy a single blind, or blinds for your entire home.  Simply find a lower price on the same product from any other retailer within 60 days of your purchase and we will match it PLUS give you an extra 10% discount on the difference.

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Warranty
30-Day Price Guarantee

At Select Blinds Canada, you don’t have to worry about products being offered at a better price after your purchase. If you see a better sale or lower pricing on your products on SelectBlindsCanada.ca within 30 days from your original purchase, just let us know and we will refund the difference.

 

*Offer available on all blinds & shades. Excludes commercial, dealer and bulk orders.


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Read What Our Satisfied Customers Say

William Hill - Goderich, ON
Your service is above and beyond what I expected. My initial order was received via Canada Post with the package damaged and one blind severely bent. I reordered that blind plus one other I had forgotten to initially order. After talking with your Customer service representatives I was sent a new blind at no charge for the one damaged by Canada post. Your service is one of the best I have encountered, both in quality of goods and customer service. My appreciation to all your staff especially those in Customer Service. You can be sure that I have informed, and will continue to tell, people about your excellent company and your "no hassle" policies.
Neil North - Sherwood Park, AB
I had a set of blinds that needed repair or replacement that I purchased over 1 year ago. When I received my original order more than a year ago it was not exactly what I ordered but fit nonetheless. I did not call/email to complain as I was very impressed with all of the blinds I ordered. About two weeks ago a string seared off the blinds in question and that is when I contacted Select Blinds. I told customer service of the dilemma including the mistake on the original order. You were extremely friendly and helpful and were able to rectify the problem in a few days and advised me that a replacement blind would be shipped in a couple of weeks. I honestly don’t think you get customer service like that anywhere! The lifetime warranty and no hassle return/replacement is truly second to none! I have purchased several blinds from Select Blinds and have and will continue to recommend to all of my friends and family. My thanks for your prompt and professional service!
Larry Ernst - Calgary, AB
Very Good to deal with even though we encountered a small problem. Customer Service was right on it. Would buy again.
Sylvia Jensen - Winnipeg, MB
This website is an amazing find. Service and Quality have been excellent. Replacment of problem blind with minor defect was surprisingly efficient and pleasantly done. Delivery time was as promised and the blinds were easy to install with enclosed instructions. Telephone contact was pleasant and very helpful. Blinds fit precisely. Overall a good experience.
Melissa Cabana - Calgary, AB
I never thought it could be this easy!! I received 2 separate quotes for coverings for my entire home before using Select Blinds Canada, and what a difference. I saved over $1200. And thats not it.....I had made a small measurement error when ordering my blinds (2 blinds with one common valance) and Select Blinds called me the day after to advise me of the error. It was a comfort to know that the professionals were checking up on my amateur work. I love the blinds in my new home and would not think twice to use Select Blinds again. Thanks to everyone at Select Blinds for their quality product and helpful service!!
Robert Di Domenico - Burlington, ON
Blinds look great! Blinds fit great! Service was great! You have earned a life time customer :) Thank you
Tavia Kiejko – Fort McMurray, AB
I really appreciated the great customer service I received from you and the blinds are awesome! It’s soo nice not to have my old ugly blinds up ! I am planning on replacing a few more windows in my house this coming year so I will definitely order from you all again! They look great and are wonderfully priced!
Virginia Ritchie - Gore's Landing, ON
I read Steve Maxwell's glowing report in the Toronto Star on SelectBindsCanada and we happened to need blinds for our kitchen before the cold weather came. I ordered on a Sunday and eight days later, my single cell honeycomb blinds were delivered! There was a small flaw in one but I spoke with Ann and the problem was taken care of right away. I am very pleased with the blinds, they look beautiful and help keep out the cold at night. Anyone looking for window coverings shouldn't hesitate to order from SelectBlindsCanada.
Michael and Dianna Malysh - Sault Ste. Marie, ON
We are completely satisfied with our new blinds, and am happy that we found you on the internet. Steve Maxwell of The Toronto Star said it all! We will definitely return to Select Blinds when we decide to replace the window coverings in other rooms of our house. We have already told many friends about the wonderful service at Select Blinds, and have given them your site address. Service seems to be a thing of the past, but at Select Blinds, it was a pleasure doing business, both during and after the sale. Continued success to you in the work you do so well.
Patricia Roussin - Campbell River, BC
We are very pleased with our blinds. Online ordering was simple and the guides for measuring were easy to follow. We were particularly pleased to qualify for free shipping. When we had to contact Select Blinds by phone to make a quick colour change, they were excellent. The blinds arrived well-packaged and in excellent condition. We will certainly recommend to all of our friends.
Debbie Blake - Winnipeg, MB
I ordered the sheer weave blinds for my livingroom window and they look great! Ann was instrumental in helping me any way she could to make sure I was happy with my order. The follow up email to make sure I was happy with my order, proves Select Blinds cares about their customers and I will definitely order from them again.
Christine Petovello - AB
We really love our new blinds, the samples were a great help in choosing our colours. We had a small tear in one of the blinds, and there was no hesitation in sending out a replacement. I will be buying from you again.
Colin Williams - Smithers, BC
Though I am not prone to leaving testimonials, I was compelled to do so here. We have recently built a new home and were looking around for blinds when we came across their website. After much comparisons with other companies and being a little doubtful of ordering these blinds over the web, we decided to chance it. We received all of our blinds in a timely manner and I was very pleased at how easy they were to install. We have had many compliments on them and I have recommended their site to several people who are building new homes including my brother. We had a problem with a flaw in the material on one of the honeycomb blinds. Ann was very helpful and today we received a replacement for it. IMPRESSIVE. We have since ordered three more blinds and we are considering ordering some for our cottage at the lake. I would highly recommend this company to do business with. Fast, Very Honest, and a Great Product.
Bonnie Taylor - Ardrossan, AB
Received all seven blinds we ordered in 2 weeks and all are fabulous. No problems what so ever. Thank you for the great service
Frank & Rozita Ighani - Calgary, AB
Never have we dealt with a business who says that they guarantee 100% satisfaction and has actually LIVED UP to that promise. You are that company.
Mary-Ann - Morinville, AL
You can't imagine the shock I had when a Select Blinds customer service representative actually called me about my order. You just don't get service like that anymore. The fact that I could actually make changes to my order put my mind at ease. The blinds fit perfect and look great. I will certainly be shopping here again, that is when my husband gets around to putting in the rest of our new windows.
Kimberley Taylor - Mill Bay, BC
I was very pleased with my blinds. Easy to install. They looked Department Store quality without the price. They look great in my new house.Thank-you
J. Bisson - Ottawa, ON
This is the second order I have placed with Select Blinds Canada and it was flawless. There is no where else that you can get such high quality blinds at a reasonable price with fantastic customer service to boot!
Patrizio M. - Orangeville, ON
I am very happy with the blinds. 100% satisfied. I will recommend select blinds anytime.
Ruth Royal - Saint Lazare, QC
Being very satisfied with the purchase of faux blinds from Select Blinds Canada, I proceeded with a second order for several windows. On both occasions the experience excellent. The information supplied on the website and customer support are awesome. The blinds arrived in perfect condition - I have never seen such perfect packing of goods. I am very satisfied with the quality of the blinds as well as the service delivery timeframe!
Terry Portelance - Calgary, AB
We have and will recommend Select Blinds to family and friends. We received quality customer service from the time of ordering, to receiving our first order. After realizing we had made measurement errors on 2 blinds Ann was very helpful, ensuring we got it right second time around. The faux wood blinds we have purchased are lovely. Thank you
Donna Petrie - Saint John, NB
I have just recently made my second purchase, of a custom fit patio door blind, the service from the onset until completion was exceptional. I would highly recommend this company, customer service was exemplary.
Dominika W. - Edmonton, AB
In my excitement, I bought a set of honeycomb blinds and entered the wrong shipping address! Ann from SelectBlinds got everything sorted out and even shipped the blinds back to me at no additional cost. The blinds, when they arrived, fit like a glove and look incredibly professional. I will definitely be installing blinds from SelectBlinds in all of my windows.
Steve P. - Sudbury, ON
Bought 2" Faux Wood Blinds(set of 3 on 1 rail), was very pleased with the services and quality of the blinds. Thanks, Steve
Tanya C. - Brampton, ON
My husband and I are very satisfied with the 5 2' faux blinds we purchase from Select Blinds. We were initally hesitant to order online however when we compared prices and could not resist. The price is great! The customer service has been fantastic. One of our blinds came damaged due to shipping and we had absolutely no problems getting another one shipped to our home. We will definitely purchase our blinds from Select Blinds in the future.
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