Your order will go into production at our factory the next business day after your order. Most custom order products are shipped about 10 business days after they arrive in production, give or take a few days. Orders are shipped with Canada Post or CanPar ground service, so please allow 3-5 business days after shipment to receive your order.
COVID-19 Update: In order to make sure we are taking all necessary safety precautions to protect our customers and staff, our factories have implemented additional steps to sanitize and clean their facilities, and ensure proper social distancing between employees. This will cause lead times to be longer than normal for the time being. Before placing an order, please check the Shipping & Production tab at the bottom of each product page for current estimated production times. As always, we’ll provide tracking information for your order once it has shipped.