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Warranty

Pick the warranty that's right for you.

Not sure which warranty is the perfect fit? Take a look at our quick reference guide below.

In addition to these product warranty options, we also offer a 100% satisfaction guarantee on all orders. Learn more about it.

3-Year Limited Warranty5-Year Limited Warranty5-Year Unlimited Warranty
CostFREE!$$$
Defects
Internal Mechanisms
Brackets
Perfect Fit Guarantee ?
Colour Match Guarantee ?
Any Accident - No Matter What
General Mayhem
Overzealous Child or Hungry Pet
Any Damage You Can Dream Up
3-Year Limited Warranty5-Year Limited Warranty5-Year Unlimited Warranty
CostFREE!$$$
Defects
Internal Mechanisms
Brackets
Perfect Fit Guarantee ?
Colour Match Guarantee ?
Any Accident - No Matter What
General Mayhem
Overzealous Child or Hungry Pet
Any Damage You Can Dream Up
3-Year Limited Warranty

The 3-year Limited Warranty comes standard with every residential purchase. That means it’s free to you - No Matter What. This warranty is extended to you, the original purchaser only, and for the original window in which it was installed.

What is Covered

This warranty covers defects in materials and workmanship, so long as the product was installed in accordance with the installation instructions. It also covers all the internal mechanisms, including the brackets.

What We Will Do

If we find your product has a defect, we will, at our discretion, either repair or replace the unit with no charge to you. If a particular part is defective, we will send you a replacement part.

TopicSolution
Parts
  • Replaceable parts include but are not limited to valance clips, cord locks, tilter mechanisms, cord cleats, bottom rail plugs, equalizers, and tensioners.
  • Up to 3 years: Parts will be mailed standard ground shipping at no charge.
  • After 3 years: $5 charge for parts. The shipping charge is the responsibility of the customer.
Fabrics and Slats
  • This includes issues such as warping of slats, vertical vanes breaking, and/or fabric separation.
  • Up to 3 years: Product will be remade at no charge.
  • After 3 years: Fabric and slats are considered wearable items and are not covered after 3 years.
Restrings
  • Up to 3 years: Select Blinds will restring the product at no charge. The shipping charge is the responsibility of the customer.
  • After 3 years: $35 charge for restrings. The shipping charge is the responsibility of the customer.
Vertical Track
  • Operation of the track includes track not tilting or not drawing open/close. This does not include breakage of track stems due to misuse. Replacement tracks are available for $35, plus shipping.
  • Up to 3 years: Track will be replaced at no charge. If the track is over 90" wide, a $70 oversize fee will be charged.
  • After 3 years: $35 charge for new track, plus shipping. If the track is over 90" wide, an additional $70 fee will be charged.
Product Not Raising or Losing Tension
  • Up to 3 years: Product will be remade at no charge.
  • After 3 years: All materials can lose original intensity and the life of cords varies depending on use.
  • These things are considered normal wear and tear and are not covered after 3 years.
5-Year Limited Warranty

The 5-year Limited Warranty has a small upgrade fee, and has the same coverage as the 3-year Limited Warranty. However, this warranty lasts two years longer, giving you even more peace of mind with your purchase. This warranty is extended to you, the original purchaser only, and for the original window in which it was installed.

What is Covered

This warranty covers defects in materials and workmanship, so long as the product was installed in accordance with the installation instructions. It also covers all the internal mechanisms, including the brackets.

What We Will Do

If we find your product has a defect, we will, at our discretion, either repair or replace the unit with no charge to you. If a particular part is defective, we will send you a replacement part.

TopicSolution
Parts
  • Replaceable parts include but are not limited to valance clips, cord locks, tilter mechanisms, cord cleats, bottom rail plugs, equalizers, and tensioners.
  • Up to 5 years: Parts will be mailed standard ground shipping at no charge.
  • After 5 years: $5 charge for parts. The shipping charge is the responsibility of the customer.
Fabrics and Slats
  • This includes issues such as warping of slats, vertical vanes breaking, and/or fabric separation.
  • Up to 5 years: Product will be remade at no charge.
  • After 5 years: Fabric and slats are considered wearable items and are not covered after 5 years.
Restrings
  • Up to 5 years: Select Blinds will restring the product at no charge. The shipping charge is the responsibility of the customer.
  • After 5 years: $35 charge for restrings. The shipping charge is the responsibility of the customer.
Vertical Track
  • Operation of the track includes track not tilting or not drawing open/close. This does not include breakage of track stems due to misuse. Replacement tracks are available for $35, plus shipping.
  • Up to 5 years: Track will be replaced at no charge. If the track is over 90" wide, a $70 oversize fee will be charged.
  • After 5 years: $35 charge for new track, plus shipping. If the track is over 90" wide, an additional $70 fee will be charged.
Product Not Raising or Losing Tension
  • Up to 5 years: Product will be remade at no charge.
  • After 5 years: All materials can lose original intensity and the life of cords varies depending on use.
  • These things are considered normal wear and tear and are not covered after 5 years.
5-Year Unlimited Warranty

What is Covered

This warranty covers everything - No Matter What. From normal wear and tear to damage done from a spontaneous indoor water fight, your window coverings are covered for five years. The 5-year Unlimited Warranty gives you ultimate peace of mind. No matter if you have rowdy children who rise up in a mutiny or your blinds become the dog's favorite play toy, it's covered. It's as simple as that. This warranty is extended to you, the original purchaser only, and for the original window in which it was installed.

What We Will Do

If your window coverings somehow get damaged, we will do everything in our power to make sure it's taken care of. And that's a promise you can count on.

TopicSolution
Parts
  • Covered for 5 years!
  • After 5 years: $5 charge for parts. The shipping charge is the responsibility of the customer.
Fabrics and Slats
  • Covered for 5 years!
  • After 5 years: Fabric and slats are considered wearable items and are not covered after 5 years.
Restrings
  • Covered for 5 years!
  • After 5 years: $35 charge for restrings. The shipping charge is the responsibility of the customer.
Vertical Track
  • Covered for 5 years!
  • After 5 years: $35 charge for new track, plus shipping. If the track is over 90” wide, an additional $70 oversize fee will be charged.
Product Not Raising or Losing Tension
  • Covered for 5 years!
  • After 5 years: All materials can lose original intensity and the life of cords varies depending on use.
  • These things are considered normal wear and tear and are not covered after 5 years.

* Discounts, coupons, or promo codes cannot be applied to the cost of the warranty.

** This warranty supersedes any and all stated warranties, whether written or oral. In no event shall we be liable for incidental or consequential damages that may result from any defect in product or breach of this warranty. We reserve the right to inspect any part or component prior to replacements. In order for repair or replacement to be made, a Bill of Sale, canceled cheque or other payment record verifying the original purchase date must be presented to us. The exclusion or limitation of incidental or consequential damages may vary according to state of purchase, therefore the above limitations or exclusions may not be applicable to you. This warranty gives you specific legal rights and may also include other rights which may vary between provinces.

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