At SelectBlinds, we want to ensure that our customers are completely satisfied, and we back this commitment with our 100% Satisfaction Guarantee. If you’re not completely satisfied with the quality of your window coverings, simply let us know within 30 days from the time you receive your order, and we’ll do everything possible to make it right. And if you aren’t fully satisfied, we’ll promptly refund you with a merchandise credit to be used on any other blinds of your choice.
Perfect Fit Guarantee:
All of our window coverings* are guaranteed to fit – no matter what.
We have made measuring easy for you with our step-by-step measuring instructions. We also have Professional Measuring & Installation services available should you wish.
However, we understand that mistakes happen. If you made any errors with your measurements, we will help you re-measure and will remake your blinds for free.
How to Submit a Claim:
In order to submit your claim, simply contact our Customer Service team at (888) 685-1735 within 30 days of receiving your blinds. If replacement blinds are necessary, the same product in the same colour will be remade. In the unlikely event that there is a price difference between the old and new blinds due to the size change, we will only charge you the difference. As all blinds are custom made, this guarantee does not allow for cash refunds. This guarantee covers up to 6 blinds/shades per household**.
The original blinds must be returned to SelectBlinds before the new ones are shipped to the customer. Return shipping is the responsibility of the customer.
Colour Match Guarantee:
Choosing the right colour is key to ensure your window blinds perfectly complement your room décor. That is why we always recommend ordering samples so that you can see the actual colour – samples are free and the best way to find the perfect colour and texture match.
If you are not happy with the colour of your blinds for whatever reason (provided that you had received samples of that colour), we will remake your blinds with your new colour selection for free. Note that some colours change the product’s price, so if your new colour selection increases the price, we will only charge you for the price difference.
In order to qualify for this guarantee, you must contact our Customer Service team at (888) 685-1735 within 30 days after you receive the blinds. This guarantee covers up to 6 blinds/shades per household**.
110% Price Match Guarantee:
We’ll beat any competitor’s price….guaranteed!
You will not find the same product anywhere else for less. When you shop at SelectBlinds.ca, you are guaranteed the lowest price.
We will not only meet a lower price on the same product. We will beat it… by an ADDITIONAL 10%!
Simply find a lower price on the same product from any other retailer within 60 days of your purchase, and we will match it PLUS give you an EXTRA 10% discount on the difference! Applies to any retailer, anywhere. This price match guarantee works whether you buy a single blind or blinds for an entire home.
Here’s How it Works:
Just fill out this brief form and let us know where you found the lower price. Upon verification of the competitor’s price, as well as that the product is in stock, brand new with the same pattern, material, size, shape and color, we will adjust your saved shopping cart total to reflect your new lower price. Remember, it only applies to the exact product as verified by website, catalogue or sales flyer. Now you can have your blinds and rest assured you got the best price at SelectBlindsCanada.ca.
How to Compare Competitive Prices on Blinds?
From Canadian Retailers: Simply add handling, delivery and other fees charged by the retailer plus the cost of the blinds and compare it to the price at SelectBlindsCanada.ca.
From US or Other Retailers: Consider the following elements as part of the overall cost. Remember, SelectBlindsCanada.ca pays all costs delivered right to your door!
When comparing from retailers outside of Canada, remember that you need to add all of the following:
- Duties (depends on country of origin, construction & material of the blind)
- Brokerage costs of $35 or more
- Shipping costs into, and across, Canada
- Currency exchange
- Handling and any other fees charged by the retailer
Please note that additional discounts do not apply to Price Matches.
* Offer available on all blinds & shades. Excludes commercial, dealer and bulk orders. For any blinds over 94", the customer is responsible for paying the $85 oversize shipping charge. [not sure we should make these exclusions – other than commercial sales]
** Please note, if any order with over 6 blinds must be remade, we will remake the 6 least expensive blinds or shades at NO charge.
30-Day Price Guarantee:
At SelectBlinds, you don’t have to worry about products being offered at a better price after your purchase. If you see a better sale or lower pricing on your products on SelectBlinds.ca within 30 days from your original purchase, just let us know and we will refund the difference.